our technology checklist
VOICE
- CORE SERVICES
– Hosted PBX
– Voice T-1PRI
– Sip Trunking
– TDM Circuits
– Soft Phones
-Centrex lines
-Long Distance
– Toll free Services
– Unlimited Usage plan
– Pots lines
-International calling
-Cabling Services
- Hosted PBX Phones
Cisco 5*
Poylcom5*
YeaLink 5*
Mitel 4.5*
GrandStream4*
- CONNECTIVITY
– Broadband
– Dedicated Fiber
– EOF/EOC/DSI/DS3
– MPLS/VPLS
– PT to PT
– Coax/Cable
– optimum
– VERIZON FIO
– 3G/4G/5G Internet
– Satellite Internet
– Circuit Aggregation
– Dark FIBER
UCaaS
- BASIC UCAAS SEAT
– HOSTED Voice
– Text / SMS
– Video (Zoom)
– Web Conferencing
– Collaboration
(Slack, Glip, MS
Teams, etc.)
– Remoter Workers
- ADD ONS
– CRM Integration
– Accounting Integr.
– CCaaS Integration
– IVR
– Call Recording
– AI / Sentiment
- PHYSICAL SECURITY
– Video Surveillance
– Access Cards
- ANSWERING SVCS
– Ruby Receptionist
- WEBSITE BUILDING
CCaaS
- CCAAS SOLUTION
– IVR
– Analytics
– Performance Mgmt
– Dashboards
- DIALER
– Outbound Dialer
– Preview
– Predictive Dialer
– Progressive Dialer
- WORKFORCE MGMT SALEFORCE
- QUALITY MGMT
– AI / Sentiment
- CRM INTEGRATIONS
- UCAAS INTEGRATIONS
- PCI HANDLING
- HIPPA HANDLING
- GAMIFICATION
- ADD ONS
– Accounting Integr.
– Call Recording
Security
- IDENTIFY
– Virtual CISO
– Cyber Consulting
– Vulnerability Assess.
– Penetration Test
– Compliance
– Phishing Simulation
– Awareness Training
- PROTECT
– Managed Firewall
– Web Security
– Email Security
– Endpoint Protection
– Managed Cloud FW
– Data Protection
– Zero-Trust Framework
– Remote User VPN
– Patch Management
- SECURITY
– Firewall (Prem / Web)
– Endpoint Security
– Network Security
Assessment
- SD-WAN
– Auto-Failover
– Bonding
– Intelligent Routing
– VNF (Virtual Network)
– Firewall
Cloud
- CONNECTIVITY
– Public Cloud Onramps
– Direct Connects
– Express Routes
- COMPUTING
– Private Cloud
– Public Cloud
– Bare Metal
– Colocation
– Orchestration
- IAAS
- STORAGE
– Cloud File Storage
– Colocation
– Managed Backup
– Disaster Recovery
- MANAGED SVCS
– Managed O365
– IT Support
– Desktop AaS
– Cloud Migration
– Professional Svcs
- SAAS MGMT
– Microsoft Office
– SAP
Data Center
- DATA CENTER
- Full/Half Racks
- Cages
- Data center build and design
- Call Center solutions
- Standard Call center
- Premium call center
- Agent Client
- Supervisor Client
- E-Rate Program Data
- Technology discounts to eligible schools, libraries, selected educational facilities, and non-instructional facilities.
MISC
- Handy man work
Dry wall
Commercial& residential repair
Leaks repair
Outlet
Ceiling fans
Painting
Trash and junk removal